It takes a lot fore me to leave a negative review, let alone a review at all...but I feel I owe it to potential new customers to send a fair warning. The building is awesome, the view is fantastic from your chair, the girls are warm, caring, kind and fun to spend time with...the management however is their biggest flaw. Color lines changes often (3 lines in three years during my experience) which makes consistency a significant issue. I left with green hair three times...and one time had to pair for the repair after my second trip and 6 hours in the chair! I don't know about you but I don't have that kind of time to waste... If you have a lot of time on your hands and are open to varying results, then you may enjoy the experience since the location, view and people are amazing.