I went in for an updo for a wedding, never having been to this salon before. Jensen was my stylist and she did an amazing job. I had a few photos from Pinterest of what I was generally looking for and she nailed it. She regularly checked in with me to make sure none of the bobby pins were uncomfortable and was a pleasure to chat with during the process. My hair was comfortable all day and not a single hair fell out after over 12 hours, including many hours of dancing. Yet when it came time to take it down, all the bobby pins came out easily and my hair wasn't a nasty mess of hair spray. Very expertly done. I highly recommend both Scottfree Salon and Jensen!