Two of my girlfriends and I booked appointments at Rapunzel’s back in February for our girls wkd trip to Canmore this month. We hadn’t ever been to Rapunzel’s before however decided on this spa after reading the excellent reviews.
The spa itself is beautiful, cozy and inviting inside, probably one of the nicer spas I’ve been to in terms of quality amenities. The service itself however was fairly disappointing :(
I had the signature facial and at the beginning of the treatment I specifically asked the girl to do extractions and showed her one in particular that I wanted taken care of on my chin, which was the only significant blemish I had at the time so it was not hard to miss (she completely forgot to do it all together).
The massage portion of the signature facial was probably the most disappointing of all. My significant other has given me a better massage while half asleep on the couch, seriously. Think circular motions being repeated quickly over and over on the same spot with little to no pressure, it was the worst massage I’ve ever had... At one point she also left the room for what felt like forever (although likely 5-10 minutes) while I had a hot towel covering my face and I was overheating uncomfortably to the point where I actually started sweating.This is the first time I’ve had a facial where I’ve been left in the room for several minutes, instead of that time being used towards the massage treatment...
At the end of my treatment I wasn’t given any feedback at all (which seems standard for any facial I’ve had in the past), it felt like the girl just wanted to rush out of there as I was the last appointment of the day on a Friday.
On a positive note, my face did feel really soft and refreshed after. All in all it was a mediocre/disappointing experience and I wouldn’t go back here for a facial.