Overall the salon is clean and has a nice atmosphere which is for the 1 star. I was, however, extremely disappointed with the service from start to finish. The stylist who did my hair started by shampooing which was more like a quick "dry" shampoo. Rubbing shampoo into a head of half wet hair doesnt feel the greatest not to mention there was no relaxing massaging of the scalp.. she proceeded to start the cut which took over an hour and she still seemed like she didnt fully understand what I wanted. The stying was worse- it was supposed to flip out at the sides but she kept curling it under and wasnt understanding why it wasnt going the way it should be. She finally gave up and said "well you can just play with it at home". Needless to say I did not go anywhere in public until I rewashed and styled it myself. For a $40 haircut plus tip I was expecting a whole lot more from an "experienced" stylist!