Was there 2 weeks ago for a colour, I mentioned I wanted a warmer blonde, leaning more toward strawberry blonde, and all I got were bleach blonde highlights throughout my whole head again which I made it clear that’s not what I wanted. She had to re tone it and then it was better. I didn’t realize toner washed out right away or I would have complained sooner. Spent about $400 total for my service, product, and tip. Messaged my stylist about it and apparently there’s a one week free fix policy? Well my toner wasn’t washed out after a week, and I messaged as soon as it was washed out after 2. The conversation went in circles and now I am blocked. I don’t want to blast the stylist online because she used to be a good friend of mine! So I will not write a name, just a review for the business.