***Update***
*****I just wanted to come on here to update on this review. I was contacted recently by the owner, and she was a pleasure to speak with. She asked me about my experience and heard me out as I explained again why I didn't feel like I had a positive turn out. She seemed very genuine as she talked to me about how important a positive experience is for their customers and invited me to come back in without hesitation to see Jillian and have her help me get to a point where I felt happy. I went in and had a much better experience, and I walked out feeling a lot better/more confident with my new cut. If I could update my star rating I would give 5/5. ****
A little bit frustrated. My first time going, Jillian did my hair and I loved her. I felt like she really cared about my experience and talked me through everything she did with my hair, asked me questions, ect. Which made me feel super comfortable because I have social anxiety and it's hard for me to speak up with someone I don't know. She also did a fantastic cut and style. I adored it....but as it was growing out I was feeling it was looking a little weird as I had a bit of an A line....I just wanted to reshape it a bit.
And I am frustrated mostly with myself for not asking for her specifically again.
Today when I went, the girl that worked on my hair did not make me feel comfortable. She told me a couple of the pictures I was showing as an example looked ridiculous...and she cut my bangs quite short...She didn't speak to me at all during the process of washing/cutting my hair. She didn't ask me questions, she didn't tell me what she was doing, and i spent most of the time staring into the waiting area while she dried my hair.
Like I said she didn't speak to me at all until she was done...and I felt like she was just glad to be rid of me....or she only perked up because she wanted to get paid because they were closing soon...
I am not very happy with the outcome of the cut....and I honestly didn't want to voice it because I didn't want her to mess with my hair anymore.
All in all....I like the place, and Jillian is great. Probably going to just be wearing my hair pulled back for a while until I can afford another 54 dollar haircut.