You get what you pay for. My son and husband have been coming here for awhile and their hair usually looks decent afterwards. I finally decided to give it a shot and it was a disaster. It looked like someone just took a big knife and macheted off my hair. No layering, thinning, or any actual styling included in this price. I ended up going to a mid-range salon 2 days later to fix the tragedy and now my hair looks fantastic. The real stylist also said the cut wasn't even straight. (If you're only going to do one thing, do it right!) The only reason this is 2 stars and not 1 is because the mobile app is a cool feature and I should have expected what I got for the price. Maybe this place is fine for men's cuts but ladies... you deserve to feel confident, so spend an extra $20 and go somewhere better!