Only okay with giving two stars because I've had male friends come through here and love the service they received and for a long while the repeat service I had come for, which was to have my hair relaxed, had always resulted in the expected outcome.
But sadly I was either too trusting or someone was too ill educated and resulted in my hair being different textures all around my head and being straight for about 5 inches from the scalp before being curly, and if you can imagine that that's not something you expect after paying well over 150$+ for a process you've had done to your hair by the same person at least 3 times before. On their behalf they reached out to me to try and fix my hair but at that point you can't reverse a relaxant and I didn't feel up to having anyone there, much less more chemicals on my head. A refund was out of the question.