Had my eyebrows waxed by I think Kim. The waxing room is DISGUSTING. Shopping bags and their personal belongings in the room. The bed is dirty, and looks like it hasn’t been wiped in a while. Walls full of wax, hasn’t been cleaned in god knows how long. She repeatedly dipped the stick into the wax without changing the stick (I honestly don’t even know if the stick was new to begin with). My skin on the brow bone was burning and painful after, and upon inspection in a mirror, I realized that she actually ripped the skin off on both sides. I confronted her, and she put the blame on me by saying that I didn’t tell her about my sensitive skin (I don’t have sensitive skin, and have been waxing for a very long time). I didn’t get my money back even though I should have. If I could give zero stars for the lack of sanitation, and my painful ripped skin I would. Awful.