Very easy to make an appointment for starters. I’ve been with the same hair stylist for years back home, and was so so nervous to go somewhere new since moving to Saskatoon, so after reading reviews I found it clear that the stylists here cared about their customers and would listen well to what I wanted. Despite my lack of styling experience/difficulty expressing what I like, the stylist discussed everything with me throughout the cut and made sure I was comfortable with everything she was doing/suggesting. Constructive criticism from my point of view would be for staff to not be afraid to chat during the appointment, it would’ve calmed my nerves a bit. And although the music was good, it was the same two songs on repeat the whole time which made the silent times even less comfortable.