Went to Bai Hair Braiding on July 16. I was told to come at 3. Owner can in and did my hair at 530. I had to wait for her to finish doing Microbraids. I didn't mind waiting, because I thought that I would be sacrificed with my feed in braids. The owner and another stylist were talking/ gossiping and she braided my hair incorrectly. I stopped her and told her my hair was incorrect she said, Oh my goodness I'm sorry girl normally people get it braided this way." Still incorrect. She braided my hair extremely tight, and spaced out. I'm a very easy going person . I told myself I d just deal with it even though I paid. $120.00 for feed in braids. The tension from the braids had my heading hurting so bad. I thought as the days went by that it would loosen up it didn't. I called Bai on Tuesday morning to speak to the owner. She told me that she was in Montgomery and to come on Thursday at 4pm to see what I was talking about it. She didn't come until 5 20 pm. I asked her to redo my hair in the style that I asked. She said, " I do not refunds and I'm not redoing it." After I stated that my edges were coming out, and it wasn't the style that I desired .."She also said that's what your hair look like after braids ( no edges) . Her license expired June 2017 . She also has a unlicensed braider in her shop. I wouldn't recommend anyone going to Bai. I did read Facebook reviews from 2012 . They weren't pleasant at all. I do believe in giving people second chances. I also thought after so many bad reviews, she can only start doing right and it's 2017. I didn't read google reviews or I wouldn't have went to BAI braiding ....