Where do I even start, I was told my look could and would be no issue to obtain. I went in asking for platinum blonde hair even showed a pic of what I was looking for, after being told there would be no issue i spent the next three hours waiting to see my new beautiful hair, well after all was said and done I ended up with gold blond nothing even close to what I asked for and about choked to death when I was told how much it was. 45.00 just for a hair cut and highlights for 145 when I didn't even get what I asked for was ridiculous. Way over priced and I will never return nor will I ever recommend this place to anyone. I seen no change in my hair, it looked no different when I left then when I arrived.