This is a shop that I used all the time. They done different braids for me in the past, but my last few visits were for the crochet braids. Well thus particular day, I called and asked could she take it down, wash it and put it back up. She stated yes and told me 130 would be the price. She (the mother) I assume took my hair done, ROUGHLY DRAGGED COMB AFTER COMB AND BRUSH THROUGH MY NATURAL HAIR. I informed her that she was being to rough. She kept going then got frustrated and told me to come through it myself. I'm no ma'am that's what I'm paying you for. So when it was time for me to get it washed, she scrambled around in the back, heating up bottles of water to wash my hair. Come to find out, their wash sink doesn't work. How are you doing hair and have no running water. Next problem, she did not wash all the shampoo out of my hair!!!!!! I mean it was so itchy. So I noticed when I got back to my chair as she is combing through my hair yet again, this time she is snatching my hair out of my head from combing so hard. I'm literally watching it hit the floor. So I ended up having to take over, she started braiding it down to crochet I had to ask her to stop to come back the next day because my head was in pain. I told her I would pay what I owed her for that day, she then says I owe her 100 dollars and she hadn't even crochet my hair yet.REALLY I WILL NEVER SET FOOT AND THAT SHOP AGAIN. They constantly change prices that are different over the phone. The mother will never get my money again, I should call the board to tell them about the water not working. Absolutely unprofessional scam artist of a mother!!!! Do me a favor ladies, stay out of her shop!!!!