Ulta Beauty

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3.9 Google Review

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3096 N Eastman Rd #105, Longview, Texas, 75605, United States

(903) 663-8693 www.ulta.com/stores/longview-tx-415

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Google Reviews

Virginia- Caroline

Jun 12, 2018

I am a fairly frequent shopper here and I have never had a bad experience. The prices are fair, they are set at the same price you see online with other companies and I love that they are expanding and bringing in more brands. I don't like having to shop online for makeup because you never know if something isn't the right shade for you and this helps eliminate having to use online shopping as a last resort. A lot of my favorite brands are now being sold in stores here and it's great! The only complaint I really have is that if you have an ulta rewards card they don't automatically tell you how many points you have and if you would like to use your points towards your purchase to take off a certain amount of money. I know it's not hard to ask, but it would be nice to be told how many points I have before and after my purchases. All in all it's still a great store and I will always come here for my makeup.

Kim Cheatham

Jul 7, 2018

Having a great sale. Got in and out with no hassle and they actually had the product I needed!

Amber DiGerolamo

Mar 1, 2018

Pretty disappointed with this location. I've been on the other end of customer beat-downs so I'm not usually one to complain. I entered the store with the intention of blowing a bunch of money (hello associates - opportunity here) and asked an employee for assistance. She told me she was helping another customer. None of the other associates asked if I needed anything. This said employee walked past me after she was finished assisting the other customer and completely ignored me. Upon checking out, I was asked if I found everything okay. I said I didn't know much about makeup and could have used some help and all the cashier replied was "well it looks like you got some good stuff." End of conversation. She then forgets to bag one of my items and my receipt, and after spending $250 and thanking her, she responds "mhm." Not worth anyone losing their job but this location could clearly use a customer service re-training. I'm sure people above the waged employees would care about losing potential sales due to carelessness.

Caitlyn Millard

Mar 19, 2018

I have high expectations of Ulta. This one is very clean, easily located, and designed nicely.. Customer service could have been more helpful at the time, but then again I normally know what I want. They lacked offering me a shopping bag (which is required by Ulta management).

Victoria Koenig

Jun 20, 2018

This Ulta location is ALWAYS out of stock. From premium products to standard cosmetics, you can always count on this store not having the product you want and need. Sephora here I come!