New Reflections Salon

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4.6 Google Review

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3634 Central Ave #suite c, Hot Springs, Arkansas, 71913, United States

(501) 321-9200 new-reflections-salon.business.site

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Google Reviews

Denise B

May 8, 2018

I went to Shannon Waylock for a simple root touch up and left with an orange, white, and brown mess! The color didnâ€™t even go all the way to the roots. After messing up the first try, she said she could easily fix it and instead she made it worse. I did not see the extent of the damage until I returned home and pulled my hair up. I contacted her immediately. After refusing to let her try to fix it a third time, I went elsewhere and thank goodness my hair is normal again! In the end, she gave me a partial refund, but claimed that she did good work on my hair and shouldnâ€™t have given me anything back. Iâ€™m sure the owner will post a response making excuses about what has happened, but know that this post is entirely true. I have been getting my hair colored for over 20 years and have never in my life even considered asking for a refund. There have been times when it didnâ€™t turn out exactly as I wanted, but this is not a matter of being too light or too dark...this is poor technique and a mistake on the part of the stylist. I donâ€™t want this review to negatively affect any of the other stylists at the salon. In fact, my boys have had their hair cut by Tony and he did a great job! I just wanted to warn people that if you choose this salon, you would be wise to choose a different stylist than the one I used. It will likely cost you a lot of time and money to fix it when sheâ€™s done.

Jennifer Simpson

May 8, 2018

I have been using Shannon Waylock for 7 years for hair color, cuts and eyelash extensions. Always come out looking exactly the way i want it.. She is the best. Great salon atmosphere as well.

Skylar T

Apr 17, 2018

Shannon Waylock has been doing my hair for almost a year now and every time she finishes I leave with a smile on my face. She works with you on what you want and she also gives advice as she should because she is the professional. She can also follow pictures if you prefer showing those. I am so glad I found her!

Way2Hi Aerial Imagery

May 27, 2018

Shannon Waylock is amazing with hair.

Hailee Quilici

May 6, 2017

i have came here for my lashes,hair cut,trims and pretty much everything. sophee is amazing at hair and lashes. and i have curly hair so it is so hard so find a good stylist and tony does the best makeup in hot springs