I just moved to Hot Springs and I wish I never layed my eyes on the bench that advertised their salon. Two weeks ago I had a perm. I wanted a soft wave perm. This ladhy named Mari permed my hair and I could tell right away it was fried. She only dried it part wahy under the dryer. She didn't give me a haircut until the following week when I went back to complain. By then it was a fuzz ball. Another sylist asked what happened and Maru replied" Oh her perm is just a little fuzzy". She gave me a protein conditioner under the dryer, and a haircut. Guess what? My haircut is totally uneven, and it's in no better condition than before!!!!! I am very, very upset. I used to have long dark beautiful hair, now it's a dried out looking piece of reddish orange fuzz. I am writing to the BBB today. It was a $60 perm plus a $15 tip. I do know she only rinsed the perm for a minute. IAnd I have something called "fishtails". I am SURE this is why it fried.