Ulta Beauty

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4.0 Google Review

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72 - 333 CA-111BUS #369 Suite 100, Palm Desert, California, 92260, United States

(760) 346-8029 www.ulta.com/stores/palm-desert-ca-520

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Google Reviews

Perla Castro

Jan 23, 2018

Love this store! They have the best customer service and friendly. I had a coupon for half off a product through online purchase but unfortunately my account was having issues. I called customer service and was told I had to go in-store and they can place the order for me since it was only an online deal. Went down there and still could not order it, but the manager allowed me to use the coupon in store. She was so sweet and patient. I truly enjoy shopping there, plus their point system is amazing.

Alicia Ross

Oct 16, 2017

I have always loved this place; they have the nicest, most respectable staff members especially Vanessa whom works with Ulta Beauty. I wasn't very sure on what to do with my hair considering I have never put any color in it BUT I wanted a change. she simply explained everything then proceeded to do an outstanding job!!!!!! This facility is more than 5 stars and will definitely worth the time and money spent!

Marlene Inzunza

Feb 9, 2018

I bought a maybelline concealer from this ulta location and it was Clearly a used product that was resealed. When I opened it the cap was full of makeup and all around the tube had makeup. The resealing job was poor too. It was quite obvious it was resealed but I just thought it was maybe defective because I didnâ€™t think ulta would sell used products. When I returned to the store the cashier insisted they didnâ€™t reseal products but the proof was right in front of me. They did not own up to it nor apologize for selling me a used product. That is completely unsanitary, wrong, and against their policy. Shame on management!

LIZZY WU

Oct 17, 2017

Awesome service! Very helpful and polite. Store is very clean and organized. They aren't always trying to push products on you like other Ulta's I've been to.

Aislinn Gueltzow

Jul 9, 2017

Since when did Ulta start hiring licensed dermatologists? I went into the Palm Desert location a few weeks ago to look for a new foundation. I am a very fair skinned individual, and I've always had difficulty finding foundations that would match my skin tone. So, I went to Ulta to find guidance from the employees to basically help me find something. A very nice young woman approached me and I told her that I was looking for a new foundation to match my skin. She sat me down, we tested a few things out, and she recommended a few other skin care products. She was super sweet, very gentle, and she kept telling me I was so cute. I wish I could remember her name, because she truly deserved a raise because her customer service was excellent. However... a second lady approached both of us to help us out with different products. Sadly, the first woman had to leave us because other customers were in need of help. So this second woman starts going on and on about how red my face is and the tiny bit of acne I have. Yes, I am aware I have some acne. My eating habits aren't the best, I'm still a teenager who's going through the acne phase, and my acne is contributed to hormones. And yes, I am aware that my face is red. I am an athletic individual who is CONSTANTLY outside. This second woman said I need this product, and that product, and added that I had rosachea. Um, no I don't. I have been to a dermatologist before, and not once did they state me having rosachea. I was slightly offended by this statement. Her customer service was not nice. I did not like her. She was slightly rude. Since when did she become a dermatologist?