Ulta Beauty

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4.0 Google Review

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4023 S Mooney Blvd, Visalia, California, 93277, United States

(559) 740-0568 www.ulta.com/stores/visalia-ca-711

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Google Reviews

Oh Yupp

Mar 25, 2018

I used to love this store but since my last couple visits I have to give it a one-star rating if I could give it a zero I would the women who work there are so rude and totally racist if you go in Wearing regular clothes and not all did up you won't get any service because they judge you according to what your dress like as if that says how much you're going to spend and I felt I wasn't giving any service because I'm Mexican. I went in with the intentions of making a major purchase of hair products because I'm dealing with some hair loss and scalp issues and I kept asking for someone to help me and was totally ignored the floor person kept asking everyone else if they needed help and I kept waving her my way she totally ignored me I approached her and she kept saying I'll be right with you when she wasn't doing anything but staring at a damn Shelf not helping anyone so there was no reason she couldn't help me very upset I even reached out to their customer service still waiting to hear back from their operations

Andy Des

Mar 13, 2018

Bad experience all the courtesy that the employees are trying to show is so fake !! From the greeting to where trynna help matching make up ,I told the lady how I didnâ€™t like the shade that I got before and she was like â€œoh thatâ€™s not your shade at all â€œ but I got it at the same place sold to me by one of her coworkers then she was trying some make up on me and it look terrible and she was like do you like it ?! And I didnâ€™t wanna be rude so I told her to try an other one then she said oh is because we donâ€™t have sponges !! While she was doing all that she was chewing gum , so she blamed the bad foundations on the application but yet she was like which one are you gonna get ?!!! I was like really you want me to spend all that money in something that looks so bad!! Very bad customer service yâ€™all need to get real employees!! My humble opinion..

April Fowler

Feb 20, 2018

UPDATE the Manager returned my call and she apologized and offered to take my daughter around in the store to find make up but the experience was so horrible for my daughter we will never come back This is what I sent to Ulta Beauty Customer Service today, This trip was made with my 14 yo daughter whom wears makeup, I do not. One of your associates walked passed my daughter who was five feet in front of me and the associate asked if I needed help, but not my daughter, extremely unprofessional. Even though my daughter is 14, she is still a customer and should be treated like one. At the register the associate asked my daughter for her number, the associate did not hear and my daughter politely corrected her, the associate used an annoyed tone with my daughter. This entire shopping trip made my daughter feel extremely uncomfortable and I think Ulta Beauty needs to realize and acknowledge that a 14 yo should be treated as a customer. My daughter and I will not be returning to this Ulta Beauty store again, because my daughter does not deserve to feel uncomfortable, in her words stupid or discriminated against because of her age while shopping in your store. I considered Ulta Beauty a professional higher end store until today, it is very unacceptable that my daughter was made to feel this way while shopping as a customer in your store today. Please let me know how you intend to make this right and prevent future underaged customers like my daughter from feeling this way.

Stephanie S

Feb 9, 2018

First visit to the salon went really well. Karina did a fantastic job.

Lauren Reese

Feb 18, 2018

2/18/18 @ 5:22 pm; I was rung up by a cashier who was RUDE. The cashier â€œMonicaâ€ made me feel so uncomfortable in the store the whole time I was being rung up by her she used a snotty attitude and rolled her eyes at me I will definitely not come back to this store! It was my first visit and my LAST.