Ulta Beauty

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4.0 Google Review

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1216 Fitzgerald Dr, Pinole, California, 94564, United States

(510) 262-9541 www.ulta.com/stores/pinole-ca-1051

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Google Reviews

julie tsukahira

Jul 31, 2018

I've been coming to the salon for a couple years now. Lots of parking, friendly staff and love Laurie! Must sign up for their loyalty card! You can rack up tons of points from the salon and redeem for products in the store.

Kapualani Entendencia

Sep 15, 2018

I am editing this review because last weekend I wasn't too happy with the way my hair came out. It was suppose to be baylage with highlights and the girl did not achieve that at ALL. There were no arguing, it was just straight up nothing what I asked for. Ulta kindly honored me and offered to fix it. I came back a week later and have the most BEAUTIFUL hair I ever had! It was done by Gavin, who is the salon manager. I am so grateful and happy for him, he really made me remain an ulta customer because I was really really devastated about my hair last week. He was so awesome and really went the extra mile. I want to only go back to him!

Huy Nguyen

Oct 3, 2018

I was here for my girlfriend, she had her eye brows done few times. Fun workers, long lines, what do you expect from a straight guy reviewing a makeup store

Crystal Ledezma

Sep 10, 2018

Pssh I wish I had some associate on the floor asking me if I needed help. I’m not that into beauty, so when I come in I usually look for one specific item. After wandering around the store for 10-20 minutes looking for my one item, I finally found an associate. I approached her with a photo of what I was looking for in my hand (which was on their website), and asked her what aisle it would be on. She told me to wait and she’d get right back to me because she was helping another customer so I stood in that relative area waiting...waiting..and waiting. After a few minutes, I look around the store and see that she’s opened a new register- which I wouldn’t have minded if she didn’t lie to me saying to wait for her. She didn’t even send another associate; she could have instead said “I’m sorry I can’t help you right now I have to open another register.” I wasn’t asking her to walk me to where the item was, I just asked where I could look for it. The experience just felt very unprofessional like they don’t even care about helping customers