They don't know what they are doing. Everytime they mess up my hair. First time they cut my bangs wrong, second time they bleached my hair horrible and the lady blamed me for not telling her that my hair was colored when you could clearly see that it was (she didn't even bother to ask), the last time I went for a simple trim years later and the lady cut 10 inches off my hair and since she started with the back there was nothing I could do. It's a horrible place, please just save your money and go elsewhere.