Had an appointment today at 2:30, and I know it was at 2:30 because it was written down while making the appointment. Got there at 2:15, the parking lot was empty except for the creepy guy telling us we can't park there because she'll tow us. He continued to sit there and watch until we left at 2:30 because Peggy swears her appointment was at 2. Rude and condescending, no way I'll ever give her a penny.