This shop owner (Bernade) is completely Unprofessional and does not deserve to have clientele. I booked an appointment with her 2 days prior, received a text confirming the appointment for 8:30am. I took the day off from work to get my hair braided and when I got there Bernade already had someone in her chair. She gave me absolutely no explanation or apology. Just said it was a “miscommunication “ and to come back in the afternoon. I showed her the text of her confirming the appointment and my response with yes confirmed and she said NOTHING, just proceeded to braid the other persons hair without any remorse. I wasted a PTO day and she literally did not care. I was so upset but had to be the bigger person and walk away just knowing she lost a client and I would never ever recommend her to anyone else. This place is absolutely unprofessional and they don’t care about your valuable time. Zero stars if I could