Don't even bother walking into this ULTA location in WATERBURY . First off , the security guard (lol Waterbury) standing at the entrance was the only person who even gazed in my direction and gave a greeting . For most of my visit, nobody bothered to assist me and As I gathered a few products and browsed I really wanted to try on a blush before I purchased it , so I needed a brush to try it out. One girl asked finally "are you finding everything did you need something ? " I replied to her "no I'm not, I just needed a brush real quick to try on a blush " and she replied " well we have sponges over there and we don't have any brushes around " then goes to hand me some sponges 😅....to try on a compressed blush product! To work at a beauty dpt store and hand me a sponge and walk away , that just proves the respect for their customers and the common sense smh Then another woman seen me pacing back and forth literally searching for a brush Anyone who shops here know they DO carry brushes for trying out products and goes to grab one for me .This a ridiculously embarrassing location to walk into and spend your money . I purchased my products ,said farewell to the security guard and I will never walk back in there . Do yourself a favor and go to another location possibly the one in plainville,CT not too far maybe 15- 20 min away much more pleasant experience there . This place doesn't even deserve a 1 star.