A Cut Above Hair Design LLC

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131 Boston Post Rd, Waterford, Connecticut, 06385, United States

(860) 444-6717 www.acutabovehair.com

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Susan Evento

Aug 24, 2021

Extremely Upset Customer

Went to A Cut Above for 9 years, When I got a bad haircut and tried to reschedule a correction, all I got was severe attitude from the owner. She fixed it somewhat, the whole time telling me that there wasn't anything wrong with the cut. But before she recut she said that the salon always had a problem with me. I was gobsmacked because I didn't think it was at all true and the year before I had spent $1200 there!! But I wasn't going to let that keep me from going back to get a correction. I didn't go back for some time and then decided I'd give it another try. Maybe with the pandemic and all the owner had just been cranky. Today I called to schedule an appointment and they asked for a credit card on file. I just finished playing tennis and I didn't have my cards with me. I told the receptionist I would come this afternoon and bring my cards. She said OK and then immediately called back and said she couldn't hold. Never again will I go back. Paula needs to treat customers better.

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Nicole Lagasse

Nov 27, 2015

Great place! Reasonable prices and the hair stylist I had did an amazing job! Not to mention the follow up call a month later to check how my experience was great. Highly recommend if your a looking for a professional!

Melissa Gill

May 26, 2015

I can say that from an employees standpoint this salon is by far the best. I love working for Paula. She is quick to make sure we are up to date with new and upcoming education and trends. We have very knowledgeable and friendly staff.