Salon Nathaniel

Claim Salon

4.5 Google Review

Direction Bookmark

1247 E Main St, Meriden, Connecticut, 06450, United States

(203) 630-0181 www.salonnathaniel.com

Read our guidelines for reviews

Write a Review

Be the first to write a review.

Reload

Google Reviews

Amanda Taillon

Feb 1, 2018

My color only lasted 8 days & you could clearly see it was 2 different colors right after it was done . My roots were more red and about 3 inches down you can see where it switches to brown. 3 weeks after I got it done I was told I could come in and get it fixed for free. Well I ended up not being able to make my appointment because of a family emergency.. so I asked to reschedule and I was told I could come in on 2/28, the day I was originally supposed to come back to get it recolored if I wished, but I would have to pay because "it's been so much time in between your last reservation".. which I understand and I get it, but either way, the time doesn't matter. It has already completely faded out..and I should add, I only washed my hair 1 time in those 8 days with the Redken shampoo and conditioner they sold me nonetheless. I paid $91 for the service, (which was half price...so if it were full price, I would have paid $182.. thank God it wasn't) a 20% tip, and like $20 on a shampoo and conditioner. So total it was like $136. I'm not made of money.. that was a lot for me and I feel like I completely wasted it when I could have used it for something useful like bills.. This is the first time I've ever gotten my hair professionally colored and it was just not a good experience. If I ever go anywhere again, it'll be First Impressions in Bristol, CT. Furthermore, when I called and spoke with Nathaniel, the owner, I was informed that the dye was demi-permanent.. well that was the first time I was told that. Never did I say I wanted that, and I was under the impression it was permanent.. I was also talked down to as if I was a child. He was making it out to sound like I didn't know how to formally deal with a complaint, when I do and I was never rude to anyone until I was told I would have to pay again. At that point, I made this review. He belittled me and told me "if I'm unhappy I should go to the owner or manager" obviously I know that. I went through my stylist, Audrey, because she was my friend and I thought she would help me fix it and I felt more comfortable dealing with her since she's the one who did it, so clearly she would have a better understanding of the situation than the owner. I was told there was nothing he could do for me and that I couldn't have a refund and then I was hung up on. Honestly I'm very upset by this whole ordeal. My feelings are very hurt and I feel as though I did nothing wrong. I drove 40 minutes to this salon, sat there for 3 hours, AND gave a 20% tip... I'm not made of money. That was a lot for me. I feel like the whole thing was handled wrong. I'm NOT a rude person and I have never left a negative review in my life... I just feel very wronged.

Kelly Jones

Sep 12, 2017

Love Salon Nathaniel! The employees are always furthering their education so they are up on all the latest trends. Nate does so much to give back to the community. No matter what you want done, they can do it for you, and it is done professionally. I highly recommend Salon Nathaniel for all your hair care needs.

Click UM

Jan 18, 2018

Best hair salon I've ever been to. The staff is amazing and their work is just as good.

Janelle Neves

Dec 30, 2017

Great atmosphere! Price is always reasonable. Never a disappoint

Judi Alvino Granucci

Sep 2, 2017

The experience at Salon Nathaniel is like no other. You are treated as a guest and Nate sure knows how to do it right! Not only is the entire staff genuinely kind and friendly, but Nate is a wizard. I love what he has done to transform my hair color, cut, and style. Simply the Best!