waited patiently 6 months to grow my hair out of an old style to have a "building block" to work with. was all excited to have new style snipped and clipped in. gave this place a try, heard good things. even brought a photo of what i wanted. nora totally destroyed my hair, cut it even shorter than i had started out with and looked nothing like what i had asked for. not only dis-appointed by that, but what was done was all un-even. went to cost-cutters immediately afterward to have repair made. gonna have to waitanother 6 months to grow in again.