I really had to sit on this review so I would not react off emotion. I went to this salon, who confirmed they were a Dominican hair-styling salon. Not true. Although they were kind, as well they should be, I asked the owner to do my hair, but she never finished it off. She gave me a color treatment and asked how long the color should stay on. I advised her that she was the expert and I could not answer. She then let "B" roller-set my hair. I specifically said to please roll my hair tight so it could be straight since I don't hand blow dry, as I have done previously at other salons for 20 years without any issues. She rolled my hair as it was "drying". I had to ask her to apply water since she was rolling curled up hair which would result in an Afro puff style. I hair easily straightens with a roller-set. "B" didn't know what she was doing. I gave it 1 start because I couldn't give it any less. when a client ask for the "owner" to style, the reason, at times, is to minimize the risk going to a new place. They are not to be handed off to staff. Needless to say, I left there with my rollers on because they clearly indicated they could not do hair. When I took my rollers off, my hair was a complete frizzled mess. I had to redo my hair myself. I over-tipped them because I had not taken the rollers off when I left. I will never return. I need experts to know how to apply services and - at the least - know how to roll hair.