I went into this salon on Saturday and regretted it immediately upon seeing what had been done to my hair. I went in and asked for a light trim. The stylist was polite and repeated to me light trim twice, as I was already a little nervous since I'd never been to this location and the ratings weren't that great. My light trim turned into a layered and ultra short hair cut. Granted, my hair was not significantly long to start with, but I'd been growing it out since it takes a while for it to have some length. It was my first time in year being able to pull my hair up into a ponytail and now I have a really short haircut, which I did not ask for. When I told the stylist that I hadn't asked for layers and only wanted a light trim, she said that my hair looked beautiful the way SHE cut it. I didn't go into the salon to pay for a haircut that someone else wanted. She did not seem to care that I wasn't happy leaving the chair. It was the first time I have ever cried over my hair being cut short. I am usually not one to care about hair length, but growing it back has been challenging and this was an utter disappointment. I will never go here again.