After getting off work, I Had an appointment with Mario - I'd planned to get the works and really go all out for my hair that day - I'd heard great things about the salon, however, from the time I walked in the door - he (Mario) never acknowledged me or greeted me. Basically he treated me as though I wasn't there and he didn't want to be bothered. WOW! He was putting in a relaxer and in between her and another client, he sat on his phone! I was shocked at how unprofessional and rude he was. I'm not sure why he acted that way but this was the worst salon experience I've ever had. After 20 minutes just sitting and looking - I walked out. This may be a good salon, but my experience was very disappointing. Won't ever go back.