My friend Teena surprised me with a birthday spa treatment ( January 28, 2018) and it was my first time. Ms. Sheela is super nice and personable. I only wish she would have massage a little my aggressive? I'm not familiar with the different techniques to each massage type, if there is a such thing but she was a little delicate than I'd hoped for. Whatever new products they used for the facials had my face on fire! Ms. Sheela said, she normally didn't do the facials so she'd ask someone more experienced on why my skin reacted that way or I could be allergic ( my opinion )I am now here January 29, 2018 with my mother in law and the older lady at the front desk is also sweet and open to answering questions with a smile. The young lady standing also at the desk, not so much. I had to ask if she was having a bad day because I'm huge on service with a smile. She didn't seem friendly at all. When I think of a spa I think of smiling faces and welcoming personalities especially, when someone is spending their monies at ones place of business. I would definitely come again but probably wouldn't get another facial.