I've been getting haircuts and stylings from Natalie for the last two years and I can definitely say that she has a ton of experience as a hairdresser. Not only that, but she is a great conversationalist and knows how to make the environment much more friendly, relaxing, and welcoming. The only notes I would make is that making appointments is basically necessary, because she is often very booked, and cash is the only accepted form of payment. Great place and even better hairdresser; it's an absolute recommend!