Amber Waves Art of Hair Salon

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4.7 Google Review

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232 S Washington St, Naperville, Illinois, 60540, United States

(630) 961-1108 www.amberwavessalon.com

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Google Reviews

Sam L

Jun 5, 2017

Great service, friendly staff, cool set up. A little pricey, but you get what you pay for and it's great quality work. Had no complaints!

Jerry Hook

Mar 25, 2013

Just went to Amber Waves for the first time through the recommendation of a family member. The level of service, upon entry through the final rinse-out, was very impressive, and the talent of the stylists is amazing. They have found a new repeat customer! When you go, be sure ask for Andi, as she does an outstanding job.

Laura Buchalter

Jan 29, 2013

I was blown away by the service and attention to detail at this salon. The staff is always kind and courteous and presents you with a warm beverage the moment you come through the door. I ended up getting my hair colored and felt like they added much more volume to my hair. I truly believe this is the best salon in Naperville and I will definitely be back!

Heather Gosewisch

Jul 29, 2015

I have been going to Amber Waves since I was young and they have given me so many great styles! I absolutely love the stylists and the Bumble and Bumble products they recommend specifically for my hair type.

Lilian Gutierrez

Mar 1, 2016

I'm seriously SHOCKED that this place would have this many stars. For starters, the staff is very snobby and carry an "I'm better than you" attitude the moment you walk through the door. I had visited a stylist in Joliet and asked for a dark/ light brown bayalage. The stylist not only did what she thought was an "ombre" but it was not at all closed to what I wanted and what I had shown her in a picture. I contacted my regular stylist to see if he could fix it, but he was booked till next month. I visited Yelp looking for other salons near me that had good reviews and found Amber Waves Art of Hair Salon. I contacted them and explained my situation and scheduled me for the next day with Marybeth. I went the next day and met with Marybeth, who btw had just started at that salon 2 weeks prior...and again showed her the picture of what I was looking to achieve with my hair. She understood and did what she thought was the same. She curled my hair and took before and after pictures that to me looked way better than before, still not quite what I wanted nor close to the color, but better. When I went to pay, the girl at the front desk said it was $330... mind you I did not get a hair cut, nor any products and I had just paid the 1st stylist $90, so I was LIVID, I walked out and when I went home later that night and washed my hair and let it hair dry. I saw that the color was orangish and that it looked way worse when straightened. I called and complained the next day to Shannon (the owner) and she said that I would meet with Tanya on Wednesday for a consultation, during the consultation with Tanya, very nice chick, she scheduled me for that Saturday at 2:45pm and said that I had been over charged by $80-90 and that she would be talking to Shannon to discuss a refund. Saturday came around and I knew I was going to be late so I called at 2:30pm as I was on my way and let them know that I would be about 15 mins late. Danielle, the receptionist at the time, said she would need to check with Tanya to see if that was fine, she came back and said it was alright. I got there at exactly 3:00pm and as I'm leaving my car, they call and tell me that they have to reschedule and can no longer take me in. I told them I'm outside and I had called and asked and they had said it was fine. She said they couldn't take me and that I'd have to reschedule. I was FURIOUS! Now its my 3rd trip there, $330 later, and my hair still messed up. I emailed the owner yesterday and got a call this morning, stating that I would need to reschedule if i wanted it fixed, but that they do not do refunds, I explained Tanya said they do do refunds and that she had to talk to her staff about disclosing incorrect information. Shannon was no help at all and had no sympathy for what I had just gone through at her salon. I finally gave up, I will not go get my hair done with these people EVER again and definitely would NOT recommend it to anyone. If the $330 is really going to make you THAT HAPPY then keep it! I wish there was a way to not give them any stars but unfortunately there isn't. Also, I reached out to the first stylist I went to in Joliet and explained this whole situation and she was nice enough to refund me the whole $90 I spent with her, for being unhappy with my hair. At least there's still stylists out there who sympathize with their clients and want to make them happy.