Judy is a what I would call a ray of sunshine on a Chicago cold winter's day. You'll come back to her for her beautiful personality, customer service, ability to listen to you, sense of style and her ability to help you discover your personal beauty needs. I told her what I wanted in detail and I am a fussy person when it comes to hair . My background, I was coming from a highend salon due to the economy, I needed to make a change and I always loved Judy 's beautiful look. She exceeded my expectations. I could sit in her chair all day. I can't say the facility is all that exotic or their are services that you will find at the higher end hair establishments but more important, the prices are fair and you will look beautiful when Judy finishes. She makes up for what might be lacking. Enjoy your Judy time! PS I can't comment on color, but we talked about trying next time so I will let you know and I have great confidence in her.