In my search of looking for a braid salon, I read the reviews. I didn't have the same experience as some of the others, staff was nice, shop was clean, service was fast and prices are reasonable. I have a short hair cut, looking to grow it out n opted to get braids. I wanted micros but given that my hair is two inches n tapered in the back she suggested that I get small braids with the kankelion braid hair so it'd stay and not slip out, I agreed. There were two ladies braiding my hair, I was done in abt 4- 4.5 hours. Both ladies arrived at my scheduled appt time 9am, took them only abt ten minutes to setup and start braiding, I was finished some time after 1. The reason I gave 4 stars was because I did ask for the braids to be just a bit smaller after she showed me the first braid but in the end it still ended up the same size that she started, this wasn't a huge deal for me given that my hair was so short I'm glad they were able to work with it. Ultimately, I was satisfied with the service and I will be returning. I hope someone finds this review helpful as I took a chance because I was undecided after I read the reviews. However, I decided to stop in the following day after making my appt by phone Friday night. Saturday morning I stopped by the salon to get a feel for the place and see what type of customer service they'd offer, I'm glad I did, they were friendly when they greeted me and we're able to address any of my questions and concerns all while continuing to service their current clients. I will be returning and would recommend others to try. My braids were $180