I don't even want to waste one star on this review but there is no other option. So here it is: I Made an appointment for 4:30, didn't get called back until 4:50, then when I did get sat down I explained I was nervous and my stylist was beyond rude and insensitive then she insisted on having a nasty attitude with me for no reason. And the other stylists kept eyeballing me like I did something wrong. Then she was so rough she was literally ripping my hair out when she was brushing it and didn't even bother to apologize. I have never in my life experienced such Terrible Distasteful customer service. I Do Not recommend this place to anyone that cares about how their treated and taken care of .