Well I guess I won't be going here......... I WAS a potential new long time customer because I am in Sullivan almost on a daily basis.
I walked in off the street just to ask a few questions and get a feel for the place before going under the scissors with anyone there. There were 2 stylists working and a couple kids sitting and eating cheese crackers in the lounge.
There were 2 stools at a tall bar style checkout counter right next to a small waiting lounge. I sat at one of the stools, patiently waiting for a stylist to be free to help me. Neither stylist greeted me as I proceeded in to sit at the stool. I sat for about 15 minutes browsing the web on my phone. One of the stylists finished up with her client and checked out her client from behind the counter and the client stood right next to me. She had a lengthy conversation with this client, which I have no problem with. It sounded like she had not seen her in a couple years.
The client left and I was the only lingering person in the waiting area, check out bar/lounge area - besides what I found out to be her kids in the lounge. She never once looked at me, said anything to me, acknowledged me. She had to see me, I was right in front of her in one of the 2 stools there. She was behind the counter. She proceeded to talk with her kids though, as she took the crackers and closed them.
Then the stylist walked away.... and then so did I. Out the door. For good. What a shame for a small local business to be like this.
