Gail was AWESOME! My daughter found my husband's beard trimmer and accidentally shaved almost to the skin a strip of hair front and center of her head. I took her in and asked for help at 3 different salons and nobody had any idea other than cut it all the same length (ie shave my poor little girl bald...NOPE), or just do a comb over since her hair was long, which didn't work because her hair would NOT hold a part that far over. Gail stepped up and said we could do a spiky pixie; that with a little gel could camouflage most of the strip, with a sweep of bangs that could go over the front and be held in place with a cute clip would probably be the best solution. A little skeptical, but desperate...it turned out adorable, she thought she looked like 'Periwinkle' (Tinkerbell's sister).