I normally don't write reviews on local businesses. However, I feel like this review could be beneficial for anyone who is just want a "baby trim" and not a dramatic haircut. I've been coming here off and on for the past 3 years, but I will not be coming back anymore after having a bad experience over the weekend. I requested to have my dead ends trimmed. I explained to Hayley that I didn't even want half of an inch trimmed since I'm in the process growing my hair longer. To my horror, she went scissor-happy and cut 2-3 inches. I didn't have many dead ends to trim. For some reason, she even used thinning shears on my hair without my consent. I understand that I have thick hair, but I prefer it that way. I also prefer the hair dusting technique when it comes to dead ends. Yet, in this case, I went from shoulder-length hair to a short bob in no time! I feel like stylists like her should understand that it's important to listen to what the customer wants - not what they want. Honestly? I have received better trims at some "budget-friendly" salons. Lesson learned, not coming back.