I need to make a MAJOR COMPLAINT! I went into your Mastercuts in the Pierre Bossier Mall in Bossier City LA. I walked in with waist length hair. I stated that yes I would like my hair to be cut to the middle of my back and bangs. MY BLASTED HAIR IS UP TO MY CHIN AND NO BANGS (FRINGE WHATEVER IS IS BLASTED WELL CALLED). I am beyond mad. I am beyond frustrated. It is disturbing my sleep. This is not what I wanted. And yes when the accidental cut was made it was made to just below my shoulders and SETH the stylist said he would just even it up. Was he HIGH? I got a crappy haircut and I want my MONEY BACK! This is horrible. There is no way to style my hair. I can't believe I paid for this crap. Somebody contact me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!