Supercuts

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2.8 Google Review

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4 Waterville Commons Drive, Waterville, Maine, 04901, United States

(207) 873-5908 www.supercuts.com/locations/me/waterville/the-shops-at-waterville-haircuts-80586.html

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Google Reviews

Tyler Backus

Feb 19, 2018

The last two times I have tried bringing my 4 year old son here for a haircut, both times you could not check-in using the app, so I drive over. Again waited over an hour and never got seen, so I gave up. Mind you, when I checked in, neither time did they give a warning about how long it would be, never again. I value my time, so when I walked in, only saw 2 people, and was not warned of a long wait, I figured it would be 15-20 minutes. When it hit an hour and a family with 4 kids, who came in after me, was getting seen first I knew it would be another hour before my son got seen. Any company that so willingly wastes my time does not deserve my patronage, and shall not get money from me.

Cliff Stanley

Jan 26, 2018

Called before I went in and was told they could accommodate me in 30 minutes. Arrived 20 minutes later and was told I would be next. Watched two other people being served before me, one came in after me. I walked out after telling the hostess that she told me that I was next and two other people were taken before me. Her response was sorry, Simone had just arrived and could take care of me. I guess the three people standing around back there were just visiting. Won’t go back.

Autumn Pierce

Oct 17, 2017

This is our go to place but not any more. Took my teenage daughter there, called ahead and they asked if she wanted a shampoo as well, she told them yes. Got there and had to wait 15 mins even though 2 stylists were just standing there talking. Stylist took my daughter back and asked what she wanted and began cutting, no washing. Haircut was good....then she kept going!! By the time she was done my daughter's hair looked like a horrible bowl cut and she sat in the car in tears! Our family of 5 will not be back.

nfowl14

Sep 26, 2017

I always get my hair cut here. They keep my style on record so I don't have to say anything haha

Jackson Reynolds

Oct 11, 2016

Terrible. All the workers reek of smoke and are snobby. Asked for a trim and now I look like I'm about to join the army. Described exactly what I wanted to the girl 5 times but every time she cut me off and looked at me like I was a complete idiot, then did what SHE wanted to do. She told me she would do half an inch but now my hair I've been growing out for the past 2 months is about a centimeter. What's even worse is that this lady is probably the best one they have. Please do not go here, I suggest Sport Clips about 500 yards down the road or Hair works on Main Street Waterville