Sandra was very nice, but I'm pretty pissed. All I wanted was my undercut shaved. While shaving me she nicked the side of my head. No big deal, but then she walked me to the back to shampoo me. I figured it was just for cutting me, but no, I got charged for it. I got charged for something I didn't want or ask for. And whatever shampoo and conditioner she used has now made me look like a wet poodle that was air-dried by sticking its head out a truck window on the freeway. My first night out on the town in a long time and I look like a poofy poodle clown. AND I paid $6 more than at great clips. AND I tipped her. I tipped her for pissing me off. I won't be back.
**I'm upping this review to 2 stars because my hair is starting to "unpoof". I still feel like I was deceived and duped out of extra money for a shampoo though.