I wanted to LOVE this salon really bad. I have been here twice and found the salon to be just ok. My last experience was not the best. I was really specific in how I wanted my weave versatility. The request seem simple enough for a stylist just graduating from cosmetology school. Unfortunately, when I put my hair into a high ponytail, there was a huge bump in the back of my head. The braids were too bulky in the back and did not lay down. Marcella was great at understanding the issue and invited me back to the salon to re-do my hair. The second time around they mastered the weaving. They were not very good at blending natural hair with natural weave, but I knew when I got home I could fix it. After my hair was complete, I did get a slight attitude from my stylist to see if I was finally "satisfied". I didn't understand why she would come off like I bothered her by coming back in. My time is precious as well, and I do not think I should pay any amount of money for something not to be correct. To end my last moments in the salon, I was presented with a charge for shampooing and conditioning my hair. I could not believe they would charge me for coming back in because of their wrong doing. Marcella Ellis Salon received their money from me but will no longer receive further business or recommendations. In better news, the hairstyle maintained for 2 months. It could have last longer, but my hair needed a breather.