I have thin hair - especially on top. Also, it has become grey and people started thinking I was my sister's mother! I tried coloring it, but the upkeep was difficult. Mostly my hair looked like it was "floating" on my head due to the grey/white roots. I went to Penny with my sister and she was GREAT! I asked for a pale blond with brown lowlights. I explained how I wanted it to grow out without a line down my part. Penny placed the highlights and lowlights throughout my hair in a way that looks so natural! I look ten years younger! I can tell that I won't have to fuss with my hair for quite a few months. She also gave me good advice on how to preserve my hair. Thanks Penny! Linda Bryant