I've never left a salon and sat in my car and cried the entire drive home before, but I got that experience today. So since I'm forced to at least give 1 star then that will be what mine is for, a new experience. I went in with a Groupon for a cut and single process color and was immediately told I need to spend an extra $100 to get what I wanted. I played along and 5 different attempts to color correctly and 5 hours later I left with orange roots and burnt orange hair and a haircut that looked nothing like what I asked for. I was told the entire time that I shouldn't worry and then when I still expressed concern I was told don't worry it'll all wash out soon anyway. So at least I have that to look forward to. Run, don't walk to any other salon.