I started going here in college after a haircut at another place made me cry (first and last time I have actually cried over my hair). Alicia is absolutely perfect and does my hair how I will like it, not how she thinks it looks best. I have never found someone who does such a great job, consistently. I also LOVE Vicki. I had some trouble getting my eyebrow shape right in the past, and never knew what to tell people when they asked how I wanted them shaped. Vicki chose the shape that worked best for my face, and I went from being extremely self conscious about my eyebrows, to getting compliments on them. I now go out of my way to travel all the way to Kenmore, years after graduating from BU, and can't imagine going anywhere else.