All I can say is that the man knows how to cut! No frills or gimmicks. You don't have to explain much to him, but with what little information you provide, he produces a work of art! My girlfriend loves the guy, and was the first to introduce me to the joint. Yeah, he's not the smiliest customer-friendly guy around and maybe he's not for everyone, but my girlfriend and I have tried him out the past year, and we can't find anyone in the Boston area who can cut Korean and Asian hair better than him! imho.