Horrible. I booked a month in advance and told her how I wanted my hair. Because this salon claimed to be a color specialist, I had confidence that she knew what she was doing. I wanted light brown hair with blonde highlights with a cut. She told me the price was about $160 and I had no problem with that assuming that it would come out exactly how I wanted it.
A month passed by and I went into my appointment. The place did felt cozy and warming and I liked the everything up until she finished my hair. It was dark brown with a few highlights on the top of my head. Turns out she only did half highlights on the top of my head. WTF did I pat $160 for?! At the time I didn't have the courage to tell her I didn't like my hair because she kept telling my it came out nice so I tipped her $40 and left.
I was so unsatisfied with my hair and that I called her the next day and asked if she could fix it since I paid so much money. She said that's that what she thought I meant and that it was only half highlights on my head. If I wanted the light brown and full highlights then she'd have to charge me extra, which was so absurd to me that I didn't even want her to touch my hair.
Luckily I found my old hair stylist and told him my problem. He redid my hair exactly how I wanted it for half the price and was kind enough to let me repay him when I had the money because I gave all my money to her. He even told me that she didn't do a good job in dying my hair and their were a lot of patches. (mind you he's been dying hair for 40+ years now)
She was so unprofessional in how she handled my dissatisfaction that I want to warn everyone before they consider going to her. If it was for less than $100, I wouldn't care but for $160 plus $40 tip.. a complete rip off.