Ulta Beauty

Claim Salon

4.3 Google Review

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928 W Eisenhower Pkwy, Ann Arbor, Michigan, 48103, United States

(734) 205-2093 www.ulta.com/stores/ann-arbor-mi-340

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Google Reviews

Jen Veiga

Sep 9, 2017

Love going here to see Suzie, she's wonderful and amazing at what she does in the salon. We wojld fallow her anywhere, and we drive from Ferndale!

Brooke T

Jul 20, 2017

Everyone is super helpful and the store is kept clean; they have a WIDE selection. Biggest downfall is the prices and they are often out of stock on popular colors (black IT and Mally eyeliner). The points system really isn't that rewarding when you consider how much you need to spend for discounts. You can often get same item (popular makeup) PLUS extra brushes or items when ordering from QVC for cheaper...even with shipping figured in. Pay attention to promotions prior to shopping to avoid sticker shock.

Steven Varjabedian

Jan 20, 2018

I think they had a wide selection of brushes, but, unfortunately, the tweezer section was lacking.

Katie Fraser

Jun 27, 2017

Well laid out, wonderful salon service and helpful staff. Love this Ulta!

Kelsey Ellis

Apr 4, 2017

I am a platinum member at Ulta, and have always found the customer service to be sub-par. However, my worst experience happened a few Saturdays ago when I got highlights done. Not only was staff unprofessional (one member was painting her own nails) but the woman who did my hair was lazy with her highlight application. Instead of weaving and separating strand by strand with a pick, on the mid sections of my hair she just alternated levels (i.e. Bleached a whole section and the laid down an unbleached section). I am also not at all tender headed at all, but she was so aggressive with shampooing and brushing my hair I watched as my hair was yanked out. However the worst part of my experience came when she did not wash the bleach out of the hair around the nape of my neck causing severe breakage. She didn't even fully blow dry my hair. For a 100 dollar service I was extremely disappointed. I called management a few days later only to be told I would be called back by a salon manager (which never happened) and had the phone was hung up on me. After calling again and speaking with a district manager did they agree to refund my service. However the first insisted that they "fix the problem", I told them that I wouldnt trust them with my hair ever again. It was just a horrible experience and horrible customer service.