Every time I go I am treated like a special guest and always have excellent service. If for some reason I'm not totally content with the services I receive they will be quick to fix it (for example I try a new hair color and I end up not liking it)!! It is a very classy place! It is a bit more money than I would like to pay and in the past I have tried cheaper places but I ALWAYS end up coming back to Lyn Phillips, have them fix the mess I got myself into, and then promise to myself I will never do that again. It is definitely worth every penny and even my husband finally told me not to go any where else. So I won't...I've learned my lesson the hard way!