I am an already anxiety person when it comes to my hair, went to have a consultation. I told the girl what I wanted, she said “that’s impossible” So I said well fine then go black, she said I don’t even carry black that is dark enough. Then decided to lecture me on settling and how my hair was pretty the way it was. Finally I said no color (because clearly she wasn’t helpful) and I said LONG layers I want my length......this woman butchered my hair, while not listening to me, rolling her eyes in the mirror and deciding to only chop the back and leave the front my original length. I was furious it’s ugly. It’s awful. Now either spend a fortune on extensions or cut my long awaited long hair off to short one length. I hate this place. Made me feel like I wasn’t beautiful anymore.